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Replacement Application


TyTy Replacement Authorization Application


Today's Date:_____________

Customer's Contact Information
(Name, Address, and Daytime Phone Number):

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Date Plants Were Ordered:
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Date Plants Were Received:
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Did the plants have leaves on them?
Yes: ----------------------------No:
Was the package damaged by the carrier?
Yes: ----------------------------No:
If package was damaged, what is the claim number you received when notifying your shipping carrier?
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When did you authorize shipment to be sent?
Immediately ------------------Spring ------------------Fall
How were the plants ordered? 
Telephone: ------------------ Mail: ------------------ Online:
What are the items, quantity, and heights of the plants you ordered?
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What items, quantity, and heights are you wanting replaced?
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Paid by: Credit Card, Money Order, or Check?
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Please outline the reason that you think you wish to return the plants that you received.
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Have you read and understood our guarantee and replacement policy listed as a link on every page on our website?
Yes: ----------------------------No:
Please include a copy of your order form that was on your package,  a copy of your claim through the carrier, if damaged and your completed application for Replacement Application and mail it to:

TyTy Nursery
P.O. Box 130
TyTy, GA 31795


The RA application can only be returned to TyTy Nursery, postmarked by mail, to P.O. Box 130, TyTy, GA 31795 in the period Sept 15, 2008 until Oct 31, 2008, so that each plant is given a proper and fair chance for survival and growth. Within 30 days after TyTy receives and evaluates your RA application, TyTy will mail an RA number to you which you should write the RA number on the label of the box that you return the dead plants along with 25% of the plant cost (minimum $20.00) to cover the shipping cost for UPS to return your replacement plant. The plants returned must be returned complete, not shredded, separated roots or in broken pieces, so that we can analyze the cause of the plant death and minimize future losses. If the RA application is approved and the plant return procedure is properly followed, we will begin shipping plant replacements on Dec 15, 2008.
Print Your Name Here:
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Customer Signature Verifying Information On This Form As True:
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